The Incident Management System
An Incident …
… is any happening, which does not fit your regular business processes. Due to its character it carries the potential to interrupt the latter and cause damage to the enterprise.
Cross-departmental understanding of incidents (Security, Safety, Quality Assurance, Corporate Affairs, Insurance, etc.)
Independent from whether the damage really occurs
Why manage incidents?
Fast, secure and tailored flows of information - a prerequisite for effective and quick reactions
Focus on relevant incidents and stay on top of things easily
Prevent damage as a result of incidents - secure turnover as well as minimize risks and costs of revision
Stay on top of things
The power of data: Improve resolution and prevention of incidents with smart analyses
Centralization of Incident Management
- Maximal impact by increasing the number of reported incidents significantly
route all incidents to one central platform
import historic data to IMS
- One central, cross-departmental platform for incident management supports the smallest necessary amount of communication
with IMS you profit from minimized workloads through automation
- Centralisation requires compatibility
we provide you with individual interfaces to existing infrastructure
- With IMS you are always connected live to the incidents – independent from your location
real-time information maximises available time to resolve an incident
- IMS involves users only in the case of personally relevant incidents
don’t lose time on incidents that don’t require your attention
- Automated mass flows of information, ban of products, evacuations and more
IMS ist your active partner within the field of incident management
- IMS initiates incident dependant first aid measures automatically without any manual work
Fast respond times thanks to a smart concept
- Clever flow of information: Immediate access – no time consuming search, no changing of devices, no pen&paper
IMS directly provides you with all the tools you need
- Update or support needed?
here we are dedicated to the same as well: maximum speed
Proactive risik minimization
- IMS analysis tools enable you to recognize negative trends at an early stage
minimize the impact and stop unwanted trends
- Prevent incidents from emerging through preventive measures
IMS gives you an idea of what to do
Prevention instead of revision
- Having a strong partner at your side increases your own sovereignty in difficult situations
IMS helps with its presence: For employees, customers and managers
How does IMS work? Get a free demo!
Does that sound interesting to you?