In particular, structured and rapid information management and the seamless, proactive integration of the communications department into incident and crisis management are essential to avoid reputational damage. What exactly has happened? How do we position ourselves as a company? And what measures have already been successfully initiated? You receive these and other information on incidents, as well as continuous updates on the situation reliably and automatically without having to ask for them, which helps you to perform a communication strategy along with the resolution of the incident. With PREVISEC, you avoid flaws in communication during incidents and crises and lay the foundation for a solid strategy with which you keep control and an overview of the situation.
Simply professional. Simply reliable. Simply PREVISEC
Ensure solid communication with PREVISEC
Information often comes from all directions and from different sources, making it almost impossible to quickly gather, filter and overview all data especially with the pressure of critical situaions.
With PREVISEC, you access managed information flows that are created with a standardized structure based on scenarios. For each incident that is relevant for communication (e.g. due to a significant reputational risk for your company), you are automatically up to date at any time. Even if things develop unexpectedly, your communication managers are on board.
Always in the middle of the action
Receive all information promptly and automatically on your favorite channels, so that you don’t miss any important facts and can react accordingly at any time.
You can easily ensure that your teams are available and able to react with the help of standbys and substitutes.
PREVISEC enables you to easily exchange information with departments or directly involved parties and to receive all necessary information quickly and easily. The Scenario management also allows you to directly determine when your team should be involved from the start. You can also store important specifications for protecting the reputation and controlling the communication channels directly in the SOPs for scenarios and securely provide them to all employees and external partners.
Full control – even online
News and content spreads rapidly via social media and the Internet, where it can easily be taken out of context. The brand’s reputation could easily suffer.
With PREVISEC, you monitor content published on the Internet and save it centrally as data in PREVISEC, so that you always have an overview of what information was posted when and where and what resonance incidents related to your company have on the web.
Analyses of incidents for brand value
Use the comprehensive analyses in PREVISEC to gain an overview of the critical topics and incidents with which your company has been associated in the media. Derive measures from the data obtained to strategically and coordinately design external communication and secure the brand reputation. In addition, respond confidently to direct customer complaints on social media or review portals related to incidents, using facts from incident analyses. This enables you to base your communication on current and valid facts at any time. Numerous filter options give you the information you need to respond specifically to inquiries from the press or authorities.
You would like to be always on the mailing list?
PREVISEC does it automatically for you, so your colleagues don’t always have to think about it. Set your first distribution list today.
Learn how PREVISEC can support your organization
Retail
Gastronomy
Industry
Sports & Events
Companies that already use PREVISEC successfully
Unser Incident Management System basiert auf einer Web-Applikation, die jeder Mitarbeiter kennt und die auch jeder bei Bedarf nutzen soll. Nachdem ein Vorfall gemeldet wurde, werden alle notwendigen Fachabteilungen automatisch benachrichtigt und bekommen über das System alle wichtigen Informationen zu dem Vorfall zur Verfügung gestellt – und sind somit schnell in der Lage, notwendige Maßnahmen einzuleiten.
